DELIVERY POLICY

 

ORDER PROCESSING

Xamam Wear online shop makes every effort to pick, pack and deliver all orders on the same day. Orders made until 1:00pm are shipped on the same day. Orders that take place on Friday after 1:00pm, Saturday and Sunday are delivered on Monday. Saturdays, Sundays and official Greek holidays are excluded from business days.

DELIVERY

Deliveries throughout Greece and Cyprus are made by ACS Courier and the estimated delivery time within Greece is 1-3 business days and for Cyprus is 5-7 business days. Estimated time of delivery is indicative and may vary on islands and remote postcode areas.

Shipments abroad within the EU are made by UPS and delivered in 5-7 business days. Shipments abroad outside the EU are made by UPS and the estimated delivery time is 3-5 business days.

Xamam Wear online shop is not responsible for delays in deliveries caused by weather conditions, international customs issues or other circumstances beyond its control.

When your order ships, you will receive a shipping confirmation e-mail with tracking information.

COVID-19 Update:

During this difficult period we are doing our best to maintain an excellent customer experience. We ship your orders every day so you can enjoy them the soonest possible. Thank you for your continued support and understanding in any delays in deliveries. #staysafe

SHIPPING CHARGES

For shipments within Greece:

Free shipping and cash on delivery costs for purchases over € 50.00. For orders below this amount, the shipping cost is € 5.00 and € 7.00 in inaccessible areas. Cash on delivery costs for orders under € 50.00, is € 3.00 (including VAT 24%). 

For shipments to Cyprus:

Free shipping and cash on delivery costs for purchases over € 150.00. For orders below this amount, the shipping cost is € 10.00 and the cash on delivery cost is € 5.00 (VAT 24% included).  

For shipments to countries within the EU :

Free shipping costs for purchases over € 250.00. For orders below this amount, the shipping cost is € 20.00 and € 50.00 in inaccessible areas.

For shipments to non-EU countries :

Free shipping costs for purchases over € 400.00. For orders below this amount, the shipping cost is € 50.00.  

Non-European Union customers may incur extra charges ensuing from the differences in currency, customs clearance expenses, import duties, product restrictions, and other local regulations for which our company cannot be held liable.